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Is the Duo program designed to help all types of tinnitus?
Yes: tinnitus can take multiple forms but our research shows a consistent su...
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Headphones and earbuds
You can use headphones or earbuds while using our tinnitus program as long a...
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Data Safety
Neosensory gathers personal data for the following purposes: Ordering and ...
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My wristband won't turn on
If your wristband won't turn on even though it's charged, use the fo...
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How do I set an alarm on my wristband?
You can set an alarm to make your wristand vibrate to alert you at a specifi...
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How do I log into the app?
First, you need a Neosensory account to log in the app. You may have ...