Neosensory Tinnitus Program


Tinnitus is caused by many different things. Our studies and others have found that 80 - 90% of participants have positive results. However, your type of tinnitus may not respond. If this is the case, we will honor our 30-day risk-free return policy for a full refund, less shipping and damage fees, if applicable.


Neosensory Buzz for Sound Awareness


We have a 30-day risk-free return policy for Neosensory Buzz. This includes one-time purchase devices and existing  subscriptions. If you want to return your wristband, simply let us know at support@neosensory.com within the first 30 days, and we'll share return instructions with you. We'll refund your purchase, less shipping fees, if applicable.


If you have more questions about how to return your device, please contact us. Learn more about our return policy by visiting our terms of service.