If your Neosensory Buzz won't turn on even though it's charged, use the following steps to do a hard reset on your Buzz.
- Hold the power button down for about 10 seconds
- Continue to hold the power button as you see the red lights countdown from 3 to 0
- Release the power button
- After about 5 seconds, green lights will flash indicating your Buzz has completed the hard reset
- Then, wait 5 more seconds for your Buzz to turn back on