Pricing

What is the return policy for Buzz?
We have a 30-day risk-free return policy for Buzz. This includes one-time purchase Buzz devices and and Buzz subscriptions. If you want to return your Buzz,...
Thu, 16 Apr, 2020 at 11:38 AM
What does the subscription do?
As of July 2020, we're offering Buzz with a low monthly payment option through Affirm in place of new subscriptions. With a Buzz subscription, you...
Fri, 10 Jul, 2020 at 10:50 AM
Do I own my Buzz after 24 months of subscription payments?
As of July 2020, we're offering Buzz with a low monthly payment option through Affirm in place of new subscriptions. After 2 years (or at any poin...
Fri, 10 Jul, 2020 at 10:51 AM
If I choose the Buzz subscription, what happens at the end of the two years?
As of July 2020, we're offering Buzz with a low monthly payment option through Affirm in place of new subscriptions. Your subscription ensures you...
Fri, 10 Jul, 2020 at 10:51 AM
I see I would get more support if you choose the subscription option. Would I get any support with the full-price option?
As of July 2020, we're offering Buzz with a low monthly payment option through Affirm in place of new subscriptions. With the full-price option, yo...
Fri, 10 Jul, 2020 at 10:52 AM
When do the subscription payments start if I choose Buzz subscription?
As of July 2020, we're offering Buzz with a low monthly payment option through Affirm in place of new subscriptions. If you purchase a Buzz subscri...
Fri, 10 Jul, 2020 at 10:54 AM
How does Affirm work?
Affirm is a payment method that allows you to finance the cost of Neosensory Buzz across 3, 6, or 12 months of payments. To learn more about Affirm and how ...
Thu, 9 Jul, 2020 at 2:47 PM
Can I switch my subscription to Affirm?
If you’d like to end your subscription and instead pay with Affirm, you can do so by reaching out to our Neosensory Customer Care team here.
Thu, 9 Jul, 2020 at 2:48 PM